RETURN & REFUND

Returns of purchased product must be done within 3 calendar days from the date you received it.

To be eligible for a return, the product must be unused and in the same condition that you received it and in its original packaging. Original receipt as proof of purchase must be provided.

Depending on quantity, we may use layers of bubble wrap or a box to pack the products. “Fragile” label will be used to indicate parcel handling requirement by our shipping partner. Customer shall bear the cost of return parcel

We will assess the authenticity of your claim once we receive the returned item. If your claim is approved, a notification will be sent via email, and a refund process will be initiated. 

Refund will be issued in the form of store credits at your customer account at our website, which can be used for next purchase. Refund to credit card or cash are not available.

The maximum refund offered is the value of the product. We shall not be liable for any further losses or compensation claim.

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    “I could see a huge improvement in my skin condition since using Putryana. Some of my favourite products include its Vitamin C Serum – Cnoline, which helped reduce the appearance of my acne scars along my chin while keeping the texture smooth and radiant.”

    ” I had an overseas trip and came back with a breakout, but after applying Putryana’s products, there were significant improvements on my skin after a week!”

    ERIC

    “I could see a huge improvement in my skin condition since using Putryana. Some of my favourite products include its Vitamin C Serum – Cnoline, which helped reduce the appearance of my acne scars along my chin while keeping the texture smooth and radiant.”

    CARMEN

    “Seriously glad I stumbled upon Putryana; other stuff just wasn’t cutting it. My skin’s way happier now with lesser acne and marks.”

    BRYAN

    “Putryana’s products really improved my skin. It’s crazy to see how far my skin has improved. My staples are the clarifying gel, Ultra Moist and bamboo scrub. With just these 3 I managed to solve my acne issues”

    ARTHUR